Pingperfect Ltd - Knowledgebase

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Accessing your files | File manager | FTP | SFTP There are three ways to access your game files: Via File Manager on the game panel Via FTP... Connecting to an SQL server using Heidi SQL Connecting to an SQL server using Heidi SQL:1. Download Heidi SQL from here... Creating a sub user Log into your game panel. Select Create Sub User. Give them a username and password. Select... FileZilla | How to change amount of files downloaded at the same time To change the number of simultaneous file transfers: In the main menu, click on Edit >... FileZilla | Increase FileZilla Timeout Open FileZilla FTP client program on your PC. In the menus, click on "Edit" and select... Gamepanel Explained This guide explains our game panel, and it's many components. See the number/letter of the... How to ban and unban IP addresses Here at Pingperfect it is very easy to ban players you do not want on your server. Just follow... How to check server activity / statistics / stats Here at Pingperfect we have made it incredibly easy to check your server activity and... How to find your server logs Finding your server logs takes only a few simple actions here at Pingperfect. Navigate to your... How to setup automated backups IMPORTANT: Do not set two tasks to run at the same time, they will clash and neither will work... How to setup automated restarts IMPORTANT: Do not set two tasks to run at the same time, they will clash and neither will work... How to setup automated steam updates IMPORTANT: Do not set two tasks to run at the same time, they will clash and neither will work... How to update your server Updating your server at Pingperfect is very simple and this guide will take you through the... How to use the web console The web console is a web based, in-browser, version of your server's console window. It allows... PID(0) PID(0)When getting PID(0) before raising a support ticket there are a couple of things you can... Restore your server back to default (Server Refresh) Setting your server back to default:Use the following steps to restore your server back to... Scheduled tasks IMPORTANT: Do not set two tasks to run at the same time, they will clash and neither will work... Unable to upload file through file manager If you are having problems with uploading files using the File manager, please try using FTP as...